We strive to provide exceptional customer service and quality cleaning every time.

Please help us by preparing in the following ways:

If you know the nature of any spots or areas of concern, please inform the technician during the inspection and prior to cleaning so that we can maximize our pre-spotting efforts.

Although we will remove and return most furniture (with the exception of very large, heavy items and multimedia or electronic equipment) to its original position, we ask that you remove all breakables and other items from the surfaces of the furniture we will be moving.

Please have pets removed from the area.

Typical carpet will dry within a day.  During this time we recommend keeping small children and pets off the carpet as well as shoes that can transfer soil to the clean carpet.  Also, please watch your footing, as walking from damp carpeting onto adjacent wood or tile floors may cause them to be slick immediately after cleaning.

Please refrain from rearranging any furniture for at least 48 hours after cleaning to minimize incidences of varnish stains on the clean carpet.

Occasionally carpet will bubble or ripple after cleaning.   This should dissipate as the carpet dries. It may take up to 5 to 6 days for the carpet to fully restore back to its original format.

Our specialized cleaning process is safe for any properly installed carpet.  If you are aware of any installation problems or issues, please inform our technician prior to cleaning so that we may take extra precautions.

Our spot removal guide is filled with suggestions to help keep your carpets, upholstery, drapes and area rugs spot free. Here are some preliminary Spot Removal Tips to keep in mind before you start:

When a spot or stain occurs, act quickly! The longer it remains on the carpet, the harder it is to get out!

Use clean white towels and blot the stain.

Apply the appropriate spot remover as directed for each type of stain.

Always work toward the center of the spot.

Repeat steps if necessary, and always blot between steps with a clean white towel.

Always do a spot removal test on a portion of carpet that is normally not visible.

Never use bleach!

It’s easy to think that the only reason you need your carpet clean is so it looks nice, right? That is certainly one reason to schedule regular carpet cleaning; however, it’s important to remember that carpet cleaning is also an investment in your health.

Carpets, whether in your home or in your office, can quickly collect dirt, bacteria, dust mites and allergens. Though not always visible on the surface, these contaminants can actually pollute the indoor air quality (IAQ) that you breathe every day. Carpets that often appear clean may, in fact, be much dirtier than you think!

Think of your carpet as a type of air filter in your home. When things like dust, dirt, bacteria and dust mites collect on your carpet, in time you will start to breathe in that buildup. Merely using household carpet cleaners to remove dirt and spills is not enough to ensure the air you’re breathing is as clean as possible.